Brian is an excellent service advisor, knowledgeable, efficient, professional
i am a satisfied new customer,
i am a satisfied new customer,
Great service, answered all my questions and stayed within my budget. My car drives so much smoother with the higher grade oil they use and my brakes feel great! I finally found an auto shop to maintain the life of my car! Thank you all who worked with me and my Volvo thanks you, also!
I booked online very easily and was able to do a drop off for my car at a time that was convenient. They were prompt, communicative, and as detailed as they could be in explaining the problems I was having with my Mini. Not the cheapest but they did a good job, provided part numbers for things I wanted to do myself, and told me what to watch out for – so I felt it was worth it. They also took my car on somewhat short notice. I highly recommend this shop
The who experience was great. Scheduling tool made it easy to set up. Communications via text and phone as needed were just right. The team there is helpful and capable, and I’m pleased with the work they’ve done on our cars.
The team at Advanced European Service is the place you need to take your car! From oil changes to getting my 2001 BMW from storage back into driving condition, they have the expertise to do it all! If the phone line is busy, they will connect with you ASAP. Always a pleasure to work with, and honest people! No dealer high prices or attitude here.
As a first time customer I had an amazing experience. I called in the morning and Brian gave me an estimate, got me in right away, purchased the part that my car needed and had my car ready to go before they closed. I will be coming here for all my car needs in the future 😀
Thank you to Advanced European Service for their excellent care and repair of my Mercedes. Scheduling was simple. They provided shuttle service. Quote was well documented with photos. Price for services was reasonable. There was excellent communication with the team about service options and I feel I was very well taken care of throughout. Plus they were fast! Going to a dealership would have taken much longer. Will be returning in the future.
We have a BMW X5. I came here because of the excellent reviews and was not disappointed! The services recommended from our inspection were all listed very intuitively in a web portal invoice that I could accept or reject in an itemized list. Also came with photos of the findings. Excellent customer service and great communication. Will be back for all our future servicing!
Everyone here is solid. Highly recommended, fair pricing, and knowledgeable. Thank you!
Wowza! These people are living examples of making customer service a priority. From Cohen who gave me a ride home because my car had to stay in the shop (smart and a great conversationalist), to Brian who managed my situation with grace and professionalism, I was treated with respect, and my car was well taken care of. I’ve visited various mechanics before I discovered Advanced European (AE), and none have come close to the quality service and clear communication AE demonstrates.
Been a customer for a couple of years with my 2012 VW Golf TDI. They’ve always done good work, and been very communicative and easy to work with.
Today I had a light come on which indicated that my coolant was low. They had flushed and refilled the coolant a while back. I gave them a call, swung by, and they topped off my coolant and sent me on my way – all in 5 minutes. Great service!
Today I had a light come on which indicated that my coolant was low. They had flushed and refilled the coolant a while back. I gave them a call, swung by, and they topped off my coolant and sent me on my way – all in 5 minutes. Great service!
I called first thing Tuesday morning (10/8) to see if I could get an appointment the following week for my ’15 S4, assuming they would be booked out given how busy it has always looked. They were able to fit me in the same day, despite the fact that they are indeed, VERY busy! On top of that, I have a very busy schedule, and they provided the best possible solution within my time frame.
Turns out the problem was more involved than I had thought. Brian and Happy actually took the time to show me what was wrong with my car and explain why it was a problem. They let me take them on a test drive and politely asked if they could drive it as well to further the diagnostics. During the test drive, Brian handled my car with great care and was able to validate my concerns about the car.
These guys are, by far, the best mechanics I have worked with. I sat here for a couple of hours while the car was being repaired, and I watched the whole team treat multiple cars with great care and respect. No goofing off.
I am genuinely impressed with their professionalism, transparency, and kindness. They also completed all the work for a very reasonable price (beat my old mechanic’s price by $617 for the same repair). I will no longer take my car anywhere but here.
Turns out the problem was more involved than I had thought. Brian and Happy actually took the time to show me what was wrong with my car and explain why it was a problem. They let me take them on a test drive and politely asked if they could drive it as well to further the diagnostics. During the test drive, Brian handled my car with great care and was able to validate my concerns about the car.
These guys are, by far, the best mechanics I have worked with. I sat here for a couple of hours while the car was being repaired, and I watched the whole team treat multiple cars with great care and respect. No goofing off.
I am genuinely impressed with their professionalism, transparency, and kindness. They also completed all the work for a very reasonable price (beat my old mechanic’s price by $617 for the same repair). I will no longer take my car anywhere but here.
Eric took great care of me when I brought a recently-bought Jaguar for inspection.
He found several issues going on, hadn’t been for his honest advice, I would have ended up with an unreliable car.
Both him and the owner took the time to explain in detail the priority of each recommendation.
Also, they are super friendly and will guide you every step of the way.
Highly recommended!
He found several issues going on, hadn’t been for his honest advice, I would have ended up with an unreliable car.
Both him and the owner took the time to explain in detail the priority of each recommendation.
Also, they are super friendly and will guide you every step of the way.
Highly recommended!
Took in my 2000 Porsche Boxster I just purchased for inspections/repairs. I really like the detail inspection report with photos. Definitely helped with which repairs need immediately and which could be put off. Service advisor Brian was awesome with communication. He took my numerous calls and answered all my questions. Boxster now drives FUN!!! I really appreciated the follow up phone calls and texts to make sure repairs were done to my satisfaction. Definitely coming back.
⭐️⭐️⭐️⭐️⭐️ Honest, Knowledgeable, and Transparent – Highly Recommend
I recently brought my BMW to Advanced European Service and was thoroughly impressed by their professionalism and transparency. From the moment I arrived, it was clear that the team values long term customer relationships over quick fixes.
They took the time to walk me through everything my vehicle needed, clearly explaining what was urgent and what could wait. Their deep knowledge of European cars was evident, and I never felt pressured into unnecessary services.
The shop is clean, well organized, and run by people who clearly take pride in their work. Communication was excellent, and the whole process felt honest and straightforward.
If you’re looking for a trustworthy, knowledgeable team to take care of your European vehicle, I highly recommend Advanced European Service. You’ll feel respected, informed, and confident about the care your car receives.
I recently brought my BMW to Advanced European Service and was thoroughly impressed by their professionalism and transparency. From the moment I arrived, it was clear that the team values long term customer relationships over quick fixes.
They took the time to walk me through everything my vehicle needed, clearly explaining what was urgent and what could wait. Their deep knowledge of European cars was evident, and I never felt pressured into unnecessary services.
The shop is clean, well organized, and run by people who clearly take pride in their work. Communication was excellent, and the whole process felt honest and straightforward.
If you’re looking for a trustworthy, knowledgeable team to take care of your European vehicle, I highly recommend Advanced European Service. You’ll feel respected, informed, and confident about the care your car receives.